Ama River Cruise Cancellations

The health safety and well being of our guests and crew are of the utmost importance to everyone on the amawaterways.

Ama river cruise cancellations.

Edt amawaterways has extended its fleet suspension canceling all europe asia and africa river cruises through june 30 2020. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Amawaterways is offering a future cruise credit fcc equal to 115 of the value of your amawaterways purchased services redeemable on any europe or mekong river sailing through december 31 2022. Contact your sales agent or our customer service department online via email or by phone at 1 800 427 8473 and ask about potential opportunities for flexible cancellation policies rebooking opportunities and other options.

If after returning from the cruise you wish to inquire about any cruise services provided please ensure that all correspondence relating to those services is received by amawaterways within 60 days after the cruise completion. We were very surprised by amawaterway s failure to make any flexibility around coronavirus impact on our planned cruise with them from vietnam this week including with my 92 year old father. Avalon waterways crystal river cruises emerald waterways scenic cruises tauck river cruises uniworld boutique river. We said we would happily reschedule but all ama has to say is that their cruise is safe so far.

We had previously been impressed by their customer mindset but no longer. Amawaterways will delay its european sailing season joining the likes of uniworld viking cruises windstar and princess cruises in pausing operations amid the coronavirus outbreak. Your cruise line will automatically cancel your cruise and issue a future cruise credit or refund. Ama waterways american cruise lines american queen steamboat co.

The line initially revealed an operational. Amawaterways president and co founder rudi schreiner delivered the following statement.